Pricing

Cheaper than a coffee credit.
Pays for itself on one retention.

One simple per-person number, prorated as your workspace grows or shrinks. 30 days free to try, no card required. The average fully-loaded cost of a single resignation at a 300-person org is ~$60k — fynn pays for a year of a 300-person workspace if it prevents even one.

Starter

For teams trying it out.

Free for 30 days
  • All twelve pillars — Check-ins, Pairings, Watercoolers, Oversight, Surveys & Polls, Celebrations (with Festivities), Meetups, 1:1 Meetings, Timeoff, Shout-outs, Feedback, Support Desk
  • Unlimited users for the full trial
  • AI greetings, channel-aware suggestions, engagement profiles
  • Google Calendar, Outlook, Zoom integrations
  • Engagement dashboard with stoplight metrics per pillar
  • Email support
Start free

Enterprise

For orgs with compliance needs.

Custom
  • Everything in Team
  • Self-hosted option (Docker Compose)
  • Bring your own OAuth apps for Google / Microsoft / Zoom
  • Custom DPA · data residency
  • Dedicated success contact
  • Priority incident response
Talk to us
Questions people ask

Fair questions, straight answers.

What's the ROI math I can walk into a budget conversation with?

Per-person fully-loaded cost of a resignation at a 300-person org averages ~$60k (replacement, hiring, ramp, cultural drag). fynn costs about $9k/year for that same 300-person org. One prevented resignation covers roughly seven years. Your CFO will find this conversation short.

What happens after the 30-day trial?

You'll get a heads-up before it ends. If you want to keep going, add a card (Stripe). If not, fynn pauses cleanly — no data deletion, no countdown, no guilt-trip emails.

How does billing scale?

Per seat, prorated. Add a member mid-cycle, Stripe charges the proration. Remove a member, credit applies next invoice. fynn syncs seat counts from Slack's member list automatically — no manual reconciliation with your org chart.

Can we self-host?

Yes, on Enterprise. fynn is a Laravel 12 app with a Docker Compose file (app + queue + slack + scheduler + MySQL + Redis). Runs anywhere. SSO, DPA, data-residency commitments available.

Does it need AI to work?

No. Every AI touchpoint has a deterministic fallback. Without an API key, pair starters come from your question bank, watercoolers get template openers, and personalization is off — you still get pairings, watercoolers, and check-ins.

Who pays for the AI tokens?

Included in Team pricing — we absorb reasonable usage. Every AI call is audit-logged so admins can see what the AI did, what it cost, and whose behalf it ran on.

What about privacy and GDPR/DPDP/CCPA?

Consent-first. Every person can DM fynn delete my profile to wipe everything fynn inferred about them — instant, no admin approval. Opt-outs are hard gates in code, not policy (no AI override possible). Replies are never used to train external models; LLM calls run under zero-retention terms. We'll send your DPO our DPA + the full Privacy policy before you sign anything.

Is this a real product?

Built by Axelerant's People Care + engineering team. Incubating inside the Axelerant workspace before general release.

Still deciding?

The trial is 30 days. The setup is 2 minutes. The worst case is you leave mid-month with 154 coffee chats that wouldn't have happened otherwise.

Start free trial See the platform
fynn vs Donut

How we compare, honestly.

Donut is a solid product. Here's where fynn is different — and where we're not.

Capability
fynn
Donut
1:1 intro pairings
✓ AI-scored by shared tags + activity balance
✓ Random shuffle
Watercooler questions
✓ Channel-aware AI, admin-approved with source permalinks
✓ Preset library
Team check-ins / check-ins
✓ Per-question DM threads, personalized greetings
Closed feedback loop
✓ 3-day post-meet DM feeds future matches
Calendar & Zoom
✓ Google / Outlook free-busy + Zoom auto-link
✓ Google / Outlook / Zoom
Per-program engagement insights
✓ Met-rate, AI lift vs rolling baseline, AI brief + starter per pair
Limited reporting
Self-serve opt-outs via Slack DM
✓ pause / snooze / don't-pair-me-with / delete-my-profile
✓ pause
Birthdays / anniversaries
✓ AI-written from channel context; HRIS-sourced dates; opt-outable
✓ Template
HRIS sync
✓ Zoho People today; direct OAuth; pluggable (Bamboo / Workday next)
Starting price
$2.50 / person / month
≈ $3.90 / person / month

Comparison reflects fynn features that are live in the codebase today. Donut rows reflect their published documentation at the time of writing. We'll update this as either product changes.